Cybersphereai

Privacy

Data controller

Cybersphereai, operating from 33 Ross Street, Isle Of Capri, Queensland, is the controller of personal information collected through cybersphereai.digital and related booking correspondence. Contact: info@cybersphereai.digital, (07) 5600 1717.

What we collect

  • Identity and contact details you submit (name, email, phone if provided)
  • Lesson preferences, experience notes, and message content from enquiry forms
  • Basic technical logs such as IP address and browser type when you visit the site
  • Cookie identifiers as described on our cookies page

We do not ask for brokerage login credentials, tax file numbers, or full payment card details via the website form.

We use information to respond to enquiries, schedule lessons, deliver training materials, improve site performance, and meet record-keeping obligations under Australian law.

Retention

Enquiry messages are typically kept up to 24 months. Booking and invoice records are retained for seven years where required for accounting. Analytics data is retained according to the cookie durations listed on the cookies page.

Your rights

You may request access to personal information we hold about you, ask for corrections, or request deletion where we are not required to keep it. Email info@cybersphereai.digital. You may also complain to the Office of the Australian Information Commissioner if you are unsatisfied with our response.

International transfers

Our website hosting or email providers may process data on servers outside Australia. Where that occurs, we take reasonable steps to ensure comparable privacy protections, including contractual safeguards with providers.

Security

We use ordinary commercial safeguards such as encrypted transport (HTTPS) and restricted access to mailbox accounts. No method of transmission is perfectly secure.

Updates

We may revise this notice by updating this page. The date of material changes will be reflected in site publishing history.